Refund & Cancellation Policy

Last Updated: February 20, 2026

Important Notice

PLEASE READ CAREFULLY: By purchasing any digital content, subscription, or service from Edu Conqueror, you acknowledge and agree that you are purchasing a digital service that is delivered immediately upon payment. As such, once the service has been accessed or delivered to your account, ALL SALES ARE FINAL AND NON-REFUNDABLE.

1. Digital Products & Services Policy

Edu Conqueror provides intangible, irrevocable digital goods and services (including but not limited to AI mentorship, test series, study materials, and premium memberships). Due to the nature of these digital products:

Immediate Delivery: Once your payment is confirmed and your account is granted access to the purchased features, the service is considered fully "delivered".
No Refunds: We do not offer refunds or credits for any digital goods or services once they have been accessed or used.
Change of Mind: We do not provide refunds for "change of mind" or if you decide you no longer need the service after purchase.

2. Cancellation Policy

For recurring subscription services (if applicable):

You may cancel your subscription at any time to prevent future billing.
Cancellation will be effective at the end of your current billing cycle.
You will continue to have access to the service until the end of your current billing period.
No Partial Refunds: We do not provide refunds or credits for any partial subscription periods or unused time.

3. Exceptions (Technical Failures Only)

The only exception to our No Refund policy is in the case of a proven technical failure where the service was NOT delivered. This includes:

Double payment for the same transaction.
Payment was deducted but the premium features were not activated on your account within 24 hours.

In such cases, please contact us immediately with your transaction ID and proof of payment. We will verify the issue and either activate your service or process a refund if activation is not possible.

4. User Responsibility

It is your responsibility to ensure that your device meets the system requirements (internet connection, browser compatibility) before purchasing. Refunds will not be granted for compatibility issues that are outside our control.

5. Dispute Resolution

By using our services, you agree not to file a chargeback or dispute with your bank for reasons that contradict this policy (e.g., "Item not received" when account access was granted). Fraudulent chargebacks may result in permanent account termination and legal action to recover lost funds.

6. Contact Us

If you have experienced a technical error with your payment or have questions about this policy, please contact us at:

Email: admin@educonqueror.com

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